Responsible Gaming
Your wellbeing is our priority
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Important Notice
King-Social is a social casino platform for entertainment purposes only. While we do not offer real money gambling, we recognize that gaming habits can impact wellbeing. This page provides comprehensive information about responsible gaming practices applicable to all forms of gaming entertainment.
Our Commitment to Player Wellbeing
At King-Social, we are committed to providing a safe, fair, and enjoyable gaming environment. In accordance with international responsible gaming standards and best practices established by organizations such as the National Council on Problem Gambling (NCPG) and the Responsible Gambling Council (RGC), we have implemented comprehensive measures to promote responsible gaming behavior.
Our platform adheres to the guidelines set forth by:
- The Interactive Gaming Council (IGC) Code of Conduct
- ISO/IEC 27001:2013 for Information Security Management
- The European Gaming and Betting Association (EGBA) Standards
- G4 Global Gambling Guidance Group recommendations
- The International Association of Gaming Regulators (IAGR) principles
Core Responsible Gaming Principles
Player Protection
We implement robust measures to protect vulnerable players, including mandatory reality checks, session time limits, and comprehensive self-exclusion options in compliance with Directive 2014/23/EU standards.
Data Security
All player data is protected under GDPR (General Data Protection Regulation) compliance, with encryption standards meeting AES-256 specifications and regular third-party security audits.
Fair Play
Our games use Random Number Generators (RNG) certified by eCOGRA (eCommerce Online Gaming Regulation and Assurance) and tested according to ISO/IEC 17025 standards.
Time Management
Automated session reminders every 60 minutes as recommended by the Gambling Commission's License Conditions and Codes of Practice (LCCP) to promote healthy gaming habits.
Age Verification & Minor Protection
Strict 18+ Policy
In compliance with the Children's Online Privacy Protection Act (COPPA) and international gaming regulations, King-Social strictly prohibits access to individuals under 18 years of age.
Our Age Verification Process includes:
- Mandatory age declaration during registration
- Automated age verification checks
- Regular account audits for compliance
- Immediate account suspension for age policy violations
Parental Controls
We recommend parents use filtering software such as Net Nanny, Qustodio, or Cyber Patrol to prevent minors from accessing gaming websites. For more information, visit Internet Matters .
Gaming Behavior Self-Assessment
This self-assessment tool is based on the Problem Gambling Severity Index (PGSI) developed by the Canadian Centre on Substance Use and Addiction. Answer honestly to evaluate your gaming habits:
Setting Personal Gaming Limits
In line with the Remote Gambling Association (RGA) best practices, we encourage all players to set personal limits before starting their gaming session:
Recommended Limit Guidelines
Time Limits
- Daily: Maximum 2 hours
- Weekly: Maximum 10 hours
- Monthly: Maximum 40 hours
Session Reminders
- 30-minute reminder
- 60-minute mandatory break prompt
- 2-hour session limit warning
Note: While King-Social uses virtual coins with no monetary value, setting time limits helps maintain a healthy balance between gaming and other life activities.
Self-Exclusion Options
We provide comprehensive self-exclusion options in accordance with the Multi-State Internet Gaming Agreement (MSIGA) standards:
24-Hour Cool-Off
Take a short break to reassess your gaming habits
7-Day Break
A week-long pause for extended reflection
Permanent Self-Exclusion
Irreversible account closure for long-term protection
To activate self-exclusion, contact our support team at support@king-social.com or use the self-exclusion tools in your account settings.
Recognizing Problem Gaming Behavior
Warning Signs to Watch For:
Behavioral Signs
- Playing for longer periods than intended
- Neglecting responsibilities to play
- Lying about time spent gaming
- Chasing losses with increased play
- Playing when upset or stressed
Emotional Signs
- Feeling anxious when not playing
- Mood swings related to gaming outcomes
- Loss of interest in other activities
- Guilt or shame about gaming habits
- Defensive behavior when questioned
Professional Help Resources
National Council on Problem Gambling
24/7 Helpline: 1-800-522-4700
Chat: ncpgambling.org/chat
Gamblers Anonymous
International support groups
Free 12-step program
BeGambleAware
UK: 0808 8020 133
Free confidential help
Gambling Therapy
Global online support
Available in multiple languages
Additional International Resources:
- Australia: Gambling Help Online - 1800 858 858
- Canada: Problem Gambling Help Line - 1-888-230-3505
- Germany: Bundeszentrale für gesundheitliche Aufklärung - 0800 1 37 27 00
- Netherlands: AGOG - 0900 217 77 21
- Spain: FEJAR - 900 200 225
Legal & Regulatory Framework
Compliance & Certifications
International Standards
- ISO 27001:2013 - Information Security
- ISO/IEC 17065 - Conformity Assessment
- GLI-19 - Interactive Gaming Systems
- eCOGRA - Safe & Fair Seal
Regulatory Compliance
- GDPR - EU Data Protection
- CCPA - California Consumer Privacy
- COPPA - Children's Online Privacy
- PCI DSS - Payment Card Security
Legal Notice: This responsible gaming policy is designed to meet or exceed international standards for player protection. King-Social operates as a social casino with no real money wagering, in compliance with applicable laws in jurisdictions where social gaming is permitted.
Data Protection & Privacy
Your privacy and data security are paramount. We implement industry-leading measures:
Technical Measures
- 256-bit SSL encryption
- Two-factor authentication (2FA)
- Regular security audits
- Secure data centers
Privacy Rights
- Right to access your data
- Right to rectification
- Right to erasure
- Right to data portability
For detailed information, please review our Privacy Policy and Terms & Conditions.
Need Support?
Our dedicated responsible gaming team is available 24/7 to assist with any concerns or questions about gaming habits, account limits, or self-exclusion options.
Remember: Gaming should be entertaining, not a source of stress or financial concern.
Last updated: January 2025 | Version 2.0 | Compliant with international responsible gaming standards