Responsible Gaming

Your wellbeing is our priority

Important Notice

King-Social is a social casino platform for entertainment purposes only. While we do not offer real money gambling, we recognize that gaming habits can impact wellbeing. This page provides comprehensive information about responsible gaming practices applicable to all forms of gaming entertainment.

Our Commitment to Player Wellbeing

At King-Social, we are committed to providing a safe, fair, and enjoyable gaming environment. In accordance with international responsible gaming standards and best practices established by organizations such as the National Council on Problem Gambling (NCPG) and the Responsible Gambling Council (RGC), we have implemented comprehensive measures to promote responsible gaming behavior.

Our platform adheres to the guidelines set forth by:

  • The Interactive Gaming Council (IGC) Code of Conduct
  • ISO/IEC 27001:2013 for Information Security Management
  • The European Gaming and Betting Association (EGBA) Standards
  • G4 Global Gambling Guidance Group recommendations
  • The International Association of Gaming Regulators (IAGR) principles

Core Responsible Gaming Principles

Player Protection

We implement robust measures to protect vulnerable players, including mandatory reality checks, session time limits, and comprehensive self-exclusion options in compliance with Directive 2014/23/EU standards.

Data Security

All player data is protected under GDPR (General Data Protection Regulation) compliance, with encryption standards meeting AES-256 specifications and regular third-party security audits.

Fair Play

Our games use Random Number Generators (RNG) certified by eCOGRA (eCommerce Online Gaming Regulation and Assurance) and tested according to ISO/IEC 17025 standards.

Time Management

Automated session reminders every 60 minutes as recommended by the Gambling Commission's License Conditions and Codes of Practice (LCCP) to promote healthy gaming habits.

Age Verification & Minor Protection

Strict 18+ Policy

In compliance with the Children's Online Privacy Protection Act (COPPA) and international gaming regulations, King-Social strictly prohibits access to individuals under 18 years of age.

Our Age Verification Process includes:

  • Mandatory age declaration during registration
  • Automated age verification checks
  • Regular account audits for compliance
  • Immediate account suspension for age policy violations

Parental Controls

We recommend parents use filtering software such as Net Nanny, Qustodio, or Cyber Patrol to prevent minors from accessing gaming websites. For more information, visit Internet Matters .

Gaming Behavior Self-Assessment

This self-assessment tool is based on the Problem Gambling Severity Index (PGSI) developed by the Canadian Centre on Substance Use and Addiction. Answer honestly to evaluate your gaming habits:

1. Have you bet more than you could really afford to lose?

2. Have you needed to gamble with larger amounts to get the same excitement?

3. Have you gone back to try to win back money you lost?

4. Have you felt guilty about the way you gamble?

Setting Personal Gaming Limits

In line with the Remote Gambling Association (RGA) best practices, we encourage all players to set personal limits before starting their gaming session:

Recommended Limit Guidelines

Time Limits

  • Daily: Maximum 2 hours
  • Weekly: Maximum 10 hours
  • Monthly: Maximum 40 hours

Session Reminders

  • 30-minute reminder
  • 60-minute mandatory break prompt
  • 2-hour session limit warning

Note: While King-Social uses virtual coins with no monetary value, setting time limits helps maintain a healthy balance between gaming and other life activities.

Self-Exclusion Options

We provide comprehensive self-exclusion options in accordance with the Multi-State Internet Gaming Agreement (MSIGA) standards:

24-Hour Cool-Off

Take a short break to reassess your gaming habits

7-Day Break

A week-long pause for extended reflection

Permanent Self-Exclusion

Irreversible account closure for long-term protection

To activate self-exclusion, contact our support team at support@king-social.com or use the self-exclusion tools in your account settings.

Recognizing Problem Gaming Behavior

Warning Signs to Watch For:

Behavioral Signs

  • Playing for longer periods than intended
  • Neglecting responsibilities to play
  • Lying about time spent gaming
  • Chasing losses with increased play
  • Playing when upset or stressed

Emotional Signs

  • Feeling anxious when not playing
  • Mood swings related to gaming outcomes
  • Loss of interest in other activities
  • Guilt or shame about gaming habits
  • Defensive behavior when questioned

Professional Help Resources

Additional International Resources:

  • Australia: Gambling Help Online - 1800 858 858
  • Canada: Problem Gambling Help Line - 1-888-230-3505
  • Germany: Bundeszentrale für gesundheitliche Aufklärung - 0800 1 37 27 00
  • Netherlands: AGOG - 0900 217 77 21
  • Spain: FEJAR - 900 200 225

Data Protection & Privacy

Your privacy and data security are paramount. We implement industry-leading measures:

Technical Measures

  • 256-bit SSL encryption
  • Two-factor authentication (2FA)
  • Regular security audits
  • Secure data centers

Privacy Rights

  • Right to access your data
  • Right to rectification
  • Right to erasure
  • Right to data portability

For detailed information, please review our Privacy Policy and Terms & Conditions.

Need Support?

Our dedicated responsible gaming team is available 24/7 to assist with any concerns or questions about gaming habits, account limits, or self-exclusion options.