Fair Play
Transparency, Integrity & Game Fairness
1 Our Commitment to Fair Play
At King-Social, fair play is not just a promise—it's the foundation of everything we do. We are committed to providing a transparent, honest, and enjoyable gaming experience for all our players.
Game Integrity
Every game outcome is determined by certified random number generators, ensuring completely fair and unpredictable results.
Transparency
We provide clear information about game mechanics, odds, and our commitment to responsible gaming practices.
Equal Treatment
All players receive the same fair treatment, with no preferential treatment or manipulation of game outcomes.
2 Random Number Generation (RNG)
Our games use sophisticated Random Number Generation (RNG) technology to ensure that every game outcome is completely random and fair.
Certified RNG Technology
- Industry-standard cryptographic algorithms
- Third-party tested and certified RNG systems
- Continuous monitoring and validation
- Regular audits by independent testing laboratories
- Compliance with international gaming standards
How RNG Works
- Generates millions of random numbers per second
- Each number corresponds to a specific game outcome
- Results are determined at the moment you play
- No pattern or predictability in outcomes
- Cannot be influenced by external factors
RNG Certification
Our RNG systems are regularly tested and certified by leading independent testing laboratories including iTech Labs, GLI (Gaming Laboratories International), and eCOGRA to ensure they meet the highest standards of randomness and fairness.
3 Game Mechanics & Odds
We believe in complete transparency regarding how our games work and what players can expect.
Return to Player (RTP)
Each game has a predetermined Return to Player (RTP) percentage that represents the theoretical amount returned to players over time:
- Slot games: 94% - 98% RTP
- Table games: 95% - 99% RTP
- Specialty games: 92% - 96% RTP
- RTP is calculated over millions of game rounds
- Individual sessions may vary significantly
Volatility & Variance
Our games have different volatility levels to suit various playing preferences:
Low Volatility
Frequent smaller wins, lower risk
Medium Volatility
Balanced risk and reward
High Volatility
Less frequent but larger wins
Game Information
Detailed information about each game is available including:
- Paytable and winning combinations
- Bonus features and special symbols
- Minimum and maximum bet limits
- Game rules and instructions
- RTP and volatility information
4 Security & Anti-Fraud Measures
We employ comprehensive security measures to protect the integrity of our games and ensure a fair gaming environment for all players.
Technical Security
- 256-bit SSL encryption for all data transmission
- Secure servers with advanced firewall protection
- Regular security audits and penetration testing
- Multi-factor authentication systems
- Automated fraud detection algorithms
Player Protection
- Account verification and identity checks
- Monitoring for unusual gaming patterns
- Protection against account takeovers
- Secure password requirements
- Session timeout for inactive accounts
Game Monitoring
- Real-time monitoring of all game activity
- Detection of suspicious betting patterns
- Automated alerts for potential fraud
- Investigation of reported incidents
- Collaboration with security experts
Policy Enforcement
- Zero tolerance for cheating or exploitation
- Swift action against policy violations
- Account restrictions for suspicious activity
- Cooperation with law enforcement when necessary
- Regular review and updates of security policies
5 Responsible Gaming
Fair play extends beyond game mechanics to ensuring our platform promotes responsible gaming practices and player wellbeing.
Player Protection Tools
- Session time limits and reminders
- Self-exclusion options
- Reality checks during gameplay
- Access to gaming history and statistics
- Links to support resources
Education & Awareness
- Information about game odds and probabilities
- Guidance on healthy gaming habits
- Recognition of problem gaming signs
- Resources for getting help
- Regular responsible gaming communications
Our Commitment
We are committed to providing a safe and enjoyable gaming environment. For more information about our responsible gaming practices, please visit our Responsible Gaming page.
6 Third-Party Audits & Certifications
We regularly undergo independent audits and testing to verify our commitment to fair play and industry standards.
iTech Labs
Certified for RNG testing and game fairness verification
GLI Certification
Gaming Laboratories International compliance testing
eCOGRA Approved
eCommerce Online Gaming Regulation and Assurance
Audit Scope
Our independent audits cover:
- Random Number Generator testing and certification
- Game payout percentage verification
- Security system assessment
- Responsible gaming measure evaluation
- Data protection and privacy compliance
- Financial transaction security
7 Reporting Issues
If you encounter any issues or have concerns about fair play, we encourage you to contact us immediately. We take all reports seriously and investigate thoroughly.
Fair Play Team
fairplay@king-social.com
Game integrity and fairness issues
Security Team
security@king-social.com
Security concerns and fraud reports
Customer Support
support@king-social.com
General inquiries and assistance
Live Chat
Available 24/7
Instant support and assistance
What to Include in Your Report
- Detailed description of the issue
- Game name and session details
- Screenshots or recordings if available
- Date and time of occurrence
- Your account username (never share passwords)
- Any error messages received
Our Fair Play Promise
We pledge to maintain the highest standards of fairness, transparency, and integrity in all aspects of our gaming platform.
Your enjoyment and trust are our priority
Clear, honest communication always
Your data and gaming experience protected
Equal treatment for all players
Last updated: January 1, 2025 | Questions? Contact us at fairplay@king-social.com